Returns & Refunds policy

We guarantee satisfaction with every purchase. If you're not pleased with a product, feel free to return it, kindly WhatsApp us at 03323226368

Our return and exchange policy extends for a generous 14 days from the date of order delivery.

To qualify for an exchange, products should be mostly unused, with at least 90% of the content remaining.

We process all return and exchange requests promptly, typically within 3 to 5 working days.

Please note, delivery charges for the original order are non-refundable

1. Customers are responsible for any delivery charges incurred for exchanging products.

   In cases of damage or leakage we will cover all delivery charges related to the return and exchange.

   No, Retrun Exchange in Sales Item.

   You can inform us of your decision by E-mail zenubfragrance@gmail.com or WhatsApp Us: +92 3323226368

   • Address B 174 block "D" north Nazimabad Karachi

WhatsApp Us: +92 3323226368

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail zenubfragrance@gmail.com